Fork Lift Truck Association
The UK's Independent Authority on Fork Lift Trucks

Refresher Training

There is currently NO requirement from the HSE for routine training at set intervals…

…but employers DO have a duty to re-assess and monitor their fork lift operators on a regular basis.

Compared to routine, “one size fits all” training, regular re-assessment can save money – it might reveal a need for training, or it might not – and, because it enables training to be focused on the most important areas, it can improve safety at work.

However, many employers are put off, because re-assessment appears tricky or time-consuming…

…Until now.

Virtual Risk Manager – FLT is a fast and objective online re-assessment tool for all your operators and for you as their manager.



Developed with input from real fork lift truck employers, it can identify where refresher training may – and may not – be needed; enabling you to focus your training on areas of highest risk, to get the biggest safety benefit.

It’s also an objective benchmark to use in staff appraisals, is a quick, reliable check when recruiting casual or agency staff, before putting them in the seat of a real truck… and larger companies will be able to prioritise work more effectively.

...All that is needed is a computer with access to the internet, and you’re ready to begin.

The operator works through two modules of questions and scenarios, designed to test attitude, knowledge, behaviour and hazard perception… without the chance to enter model answers operators think you want to hear.

The operator receives detailed feedback on their answers, and is provided with advice and guidance – while the manager can monitor and compare users’ risk ratings against a range of criteria – instantly spotting potential problem areas.

Because the FLTA believes Virtual Risk Manager – FLT offers important safety benefits for our industry, we are making the tool available to employers at a nominal cost of just £25 per operator.

This includes…
  • Individual Operator HQ for each user – work at their own pace
  • Full access to both profile and defensive operating modules
  • Personalised, written feedback on every question answered
  • Best practice guidance and advice where required
  • Downloadable certificate of completion
  • Full management overview via Management Information System (MIS)


To register for your unique user codes, CLICK HERE.

...or for more information, contact the FLTA on 01256 381441 or
tricia@fork-truck.org.uk.

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